09 Jun Conflict Resolution, Mediation and Coaching
June 10, 2014, 5.00 PM PST
Ed Modell, PCC, answered these questions during the program:
1. What is Alternative Dispute Resolution or ADR?
2. How is mediation different from coaching?
3. How do you use coaching to help clients who are in a dispute?
4. How to use the Thomas Killman Instrument in teaching how to manage conflict?
Ed Modell, is a lawyer, Professional Certified Coach, Professional Mediator and Past ICF President.listening program